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Privacy Policy

Effective Date: 12/30/2024

Welcome to Softbai.com. Your privacy is critically important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://softbai.com. Please read this policy carefully. Do not access the website if you do not agree with its terms.

1. Information We Collect

We collect various types of information to provide and improve our services. The types of information we collect include:

a. Personal Information

We may collect the following personally identifiable information (PII) when you interact with our website:

  • Name
  • Email address
  • Phone number (if provided voluntarily)
  • Any other information you submit via forms or communications

b. Non-Personal Information

When you access our website, we automatically collect certain information that does not personally identify you, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages you visit on our website and the time spent on them
  • Referring and exit pages
  • Clickstream data

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to track user activity on our website. These tools help us analyze website performance, remember your preferences, and improve your experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

a. To Provide and Maintain Our Services

  • Ensure the website functions correctly and delivers the content you request
  • Respond to inquiries, comments, or support requests

b. To Improve Our Website

  • Analyze user behavior to improve website functionality and content
  • Monitor usage trends and technical performance

c. To Communicate With You

  • Send newsletters, updates, or promotional materials (only with your consent)
  • Respond to your messages, questions, or feedback

d. To Ensure Security and Prevent Fraud

  • Monitor and prevent security breaches or fraudulent activities
  • Protect against unauthorized access to user accounts or sensitive information

e. To Comply With Legal Obligations

  • Fulfill legal, regulatory, or compliance requirements as necessary

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information. However, we may share your information with trusted third parties in the following circumstances:

a. Service Providers

We may share your data with third-party vendors, consultants, and other service providers who perform services on our behalf, such as:

  • Website hosting and maintenance
  • Email marketing and communication services
  • Analytics services (e.g., Google Analytics)

b. Legal Compliance

We may disclose your personal information if required by law, regulation, or court order, or to protect the safety, rights, or property of Softbai.com or others.

c. Business Transfers

If Softbai.com undergoes a merger, acquisition, or sale, your information may be transferred as part of the transaction.

4. Cookies and Similar Technologies

Cookies are small files stored on your device that help us improve your experience. We use cookies to:

  • Remember your preferences and settings
  • Analyze website traffic and performance
  • Deliver personalized content and advertisements

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Data Retention

We will keep your personal information only as long as it is necessary for the purposes stated in this policy, except when a longer period is required or allowed by law. We may keep non-personal information indefinitely for analytical purposes.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Data encryption
  • Secure socket layer (SSL) technology
  • Regular security audits and monitoring

Despite our efforts, no method of data transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any breaches.

7. Your Rights

As a user, you have the following rights regarding your personal information:

a. Access and Portability

You can request access to the personal information we hold about you or request a copy of it in a machine-readable format.

b. Correction and Deletion

You have the right to request corrections to your information or ask us to delete your data, subject to legal and operational requirements.

c. Opt-Out

You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

d. Restrict or Object

You can object to or request restrictions on how we process your data, including automated decision-making or profiling.

To exercise these rights, contact us at ayoubvu92@gmail.com.

8. Third-Party Links

Softbai.com may contain links to external websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before sharing any information.

9. Children’s Privacy

Softbai.com is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected data from a child under 13, we will delete it promptly.

10. International Data Transfers

If you are accessing Softbai.com from outside of the UK, please note that your information will be processed and stored in servers located in the UK or other countries where our service providers operate. By using our website, you consent to the transfer of your data to these countries.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. This page will be updated with the latest version and a new effective date. Please check this page frequently for updates.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your data, please contact us at:

Email: ayoubvu92@gmail.com
Website: https://softbai.com

By using Softbai.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting us with your information.